User support is available by phone, mail, e-mail or in person at Compix' offices in Lake Oswego, Oregon. Support will normally be available from 8:00 A.M. to 5:30 P.M. Pacific Coast Time, Monday through Friday, excluding national holidays.
User support is generally free of charge on issues relating to interpretation of this manual, the proper operation of the system, routine maintenance and warranty service. Consultation is generally not available on image interpretation problems, fault diagnosis, system modifications or application specific issues, particularly those outside the field of electronic test.
Compix reserves the right to determine, at its sole discretion, the extent of user support made available to any user. A user may be asked to furnish proof of ownership of a Compix PC2000 system before receiving support.
For phone support call (503)639-8496 or 1-800-695-6257, identify yourself as a user of the Compix PC2000 system and ask for User Support. It may be helpful for you to have the serial number of your PC2000 system and the version number of WINTES95 available when you call. Our FAX number is (503) 639-1934.
Visit our web page for technical articles, price lists, product photos:
http://www.compix.com
For support by mail write to:
Compix Incorporated
Attn: User Support/PC2000
P.O. Box 885
Tualatin, OR 97062-0885
If you want to visit us in person, please call us at the number above for directions and to make sure the person best equipped to help you will be available when you arrive. Our office location/shipping address is:
Compix Incorporated
15824 SW Upper Boones Ferry Rd
Lake Oswego, OR 97035-4066