Although temperature readout accuracies of our cameras are quite stable, readout error can increase slightly over time. For this reason Compix recommends that most of our products be calibrated at regular intervals. Calibration intervals and pricing can be found in the Recommended Calibration Intervals and Pricing table. Our standard calibration consists of a geometry calibration, an NIST traceable thermal calibration, and any minor repairs and adjustments if needed. Please follow the instructions linked in 'Recommended Calibration Intervals and Pricing' table when preparing to ship a system.
Cost of Re-Calibration
Costs listed in the 'Recommended Calibration Intervals and Pricing' table are for calibration only. Repairs to the system will be quoted separately.
* One week turn-around note Although standard turn-around service does not require a 'return merchandise authorization'(RMA) number, we do appreciate a call or e-mail to help us schedule the work to be performed.
** Two day turn-around note Two day service requires a 'return merchandise authorization'(RMA) number prior to shipment.