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Model 220

Frequently asked questions:

Q: Is there any information on the Model 220, other than this page, which I can access online?
A: Yes, more information can be accessed from here.
Q: How do I turn the camera on?
A: Make sure USB and video cables are connected securely between the camera and computer, and that power module output is connected to back of camera.  Connect the AC power adaptor into an AC outlet, open WinTES2, open '220 camera module'.
Q: How do I turn the camera off?
A: Remove AC power adaptor from AC outlet.
Q: What kind of warranty comes with this product?
A: One year parts and labor.
Q: How often does my camera need to be re-calibrated?
A: Check the calibration page for more details.

Model 220 Calibration Files:

In the rare situation that you may be installing your software and camera on a different computer or your calibration file has been corrupted or lost, you may need to download a calibration file from our archives

Issues, Remedies, Etc.:

No known issues.  Please contact our Tech Support Department with any problems.

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